Terms & Conditions
General
By accessing and using this Portal, you agree to be bound by the following Terms & Conditions including all the policies mentioned hereunder (hereinafter referred to as the “Terms & Conditions”). Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
This website is owned and operated by Gosky Distribution Ltd, a company having its principal place of business at 574 Royal Road, Castel Eau Coulee, Curepipe, 74109, bearing Business Registration Number C19167912.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
By agreeing to these Terms of Service, you affirm that you are at least 18 years of age. If you are under 18 years old, access to valuedeal.mu should be strictly under your guardian supervision.
By ordering goods from Valuedeal.mu you are deemed to have read, understood and accepted the Terms & Conditions.
Definitions and Interpretation
Unless otherwise specified or unless the context clearly indicates otherwise, the following terms shall have the following meanings ascribed to them:
Throughout the site, the terms “we”, “us” and “our” refer to Gosky Distribution Ltd.
Prices
All prices shown are in Mauritian Rupees and inclusive of VAT.
Prices for our products may differ from prices in-store and are subject to change without notice. Valuedeal.mureserves the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Usage
All products are sold on the basis that they are suitable for domestic use only. Please contact us for further information if you intend using any products in a business or public environment.
Products or services (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to availability.
Valuedeal.mu has made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.
Valuedeal.mu reserves the right, but is not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Changes to the Terms
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Applicable Law
These Terms & Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of Mauritius.
If any of these Terms & Conditions is found to be unlawful, invalid or unenforceable, it will not affect the remaining Terms & Conditions. These will continue to be valid and enforceable to the fullest extent permitted by the laws of the Republic of Mauritius.
Dispute
In the event that any claim, matter or dispute arises between you and Valuedeal.mu arising out of or in connection with your use of the Portal, same must be referred to, by contacting us on +230 5 987 9210 or by email on finance1@goskydistribution.com
Both parties shall first strive to amicably resolve all matter or disputes arising from the interpretation or performance of these Terms and Conditions, failure of which, the matter or dispute will be resolved in accordance with the Mauritian Code of Civil Procedure.
Gosky Distribution Ltd reserves the right to deal with any legal claims arising from the matter in a forum of its choice, which will include but will not be limited to, the courts of the Republic of Mauritius. This right will continue to apply after termination, cancellation or amendment of these Terms & Conditions. You agree that Gosky Distribution Ltd is entitled, but is not obliged, to institute any proceedings arising out of or in connection with these Terms & Conditions or your use of the Portal or its material, in any court in the Republic of Mauritius having jurisdiction over you, even though the cause of action in question may exceed the jurisdiction of that court.
Notwithstanding the above provisions, either party shall be entitled to institute action in any court of law of competent jurisdiction to obtain urgent interim relief or, in the case of Gosky Distribution Ltd, including but not limited to, for the collection of any outstanding debts due and payable by you to Gosky Distribution Ltd.
Your Order
Your order for goods is accepted and a contract is formed between Valuedeal.mu and you when we despatch the goods you have ordered and not before. A contract is not formed at the point in time that payment has been taken from you by Valuedeal.mu, nor at the point in time that you receive an email from Valuedeal.mu acknowledging receipt of your order. Until the goods are despatched the order may not be accepted by Valuedeal.mu. Exceptions apply for personalised items and goods made to your order which cannot be cancelled by you once you have received an email confirmation that your order has been received, as such items and goods may already have been confirmed by us to our supplier. For security reasons we may restrict the volumes of certain items to be sold in any one transaction. Following formation of the contract, Valuedeal.mu shall continue to own any goods ordered until it has received payment in full from you, even though the goods may have already been delivered to you.
Cancelling Your Order
You have the right to cancel your order as long as you do so within 2 hours of order confirmation. For each cancelled order if payment has been effected by the Customer, Valuedeal.mu reserves the right to pass on the bank charge to the customer wherever applicable and only refund a net amount.
Please be aware that your right to cancel does not apply to personalised items and goods requested by yourself.
At the moment of delivery of your goods, please ensure proper verification that the items are what you ordered and are in good condition otherwise, refuse to take the delivery on spot.
Goods once sold are not exchangeable and non-refundable
Warranty
Warranty is provided by the Manufacturer, and each manufacturer has its own terms & conditions which the client must comply with. Warranty terms & conditions may vary from Manufacturers/Brands and covers are subject to terms & conditions set by Manufacturer.
Valuedeal.mu ensures that the warranty terms if applicable are well defined on your invoice. It is important that you verify your invoice on delivery and retain it for any future claim.
Returns & Refunds
Goods once sold are not exchangeable and non-refundable, unless defective. Once delivery has been made, we will not be liable for any breakages, nonconformity or shortages of the products ordered. You are required to check the condition and conformity of the products delivered at the time of delivery/collection. If the customer notes that the delivery box is not sealed or is damage or the products are not as ordered upon delivery or collection, the customer should not take delivery and informed the carrier or agent at collection point for replacement.
Exceptions to the Returns Policy
The following exceptions apply to our returns policy. No refunds or exchanges can be given on items made to your specification, made to measure items, unless there is a manufacturing defect, or the goods are not as ordered. Returned items which are not in new or unused condition may not be fully credited to your account unless they are faulty. This does not affect your right to return defective items.
Means of Payment
· Cash
· Cheque*
· Juice
· Bank Transfer
You may opt to pay on order confirmation or on delivery. However, as a precautionary measure valuedeal.mu may impose payment on order confirmation to reserve a product or proceed with delivery.
The taking of payment from you by Valuedeal.mu under any of the means set out above or in accordance with a Valuedeal.mu bank account does not indicate that a contract has been formed between you and Valuedeal.mu. Payment will be refunded to you if your offer is later refused or rejected by Valuedeal.mu.
Reviews and Customer Ratings
These Terms & Conditions govern your conduct associated with the Customer Ratings and Review service offered by Valuedeal.mu (the "CRR Service"). To the extent of any conflict between our Privacy Policy and these Terms & Conditions, these Terms & Conditions will take precedence in respect of the CRR Service.
By submitting any content to Valuedeal.mu you represent and warrant that:
You are the sole author and have not copied the content from any third party;
All content that you post is accurate;
Use of the content you supply does not violate these Terms & Conditions and will not cause injury to any person or entity.
You further agree and warrant that you shall not submit any content:
That is known by you to be false, inaccurate or misleading;
That infringes any third party's copyright, trademark, or privacy;
That is, or may reasonably be considered to be, defamatory, racially or religiously biased or offensive, contains obscene language, or is threatening or harassing to any individual, partnership or corporation;
That includes any information that references other websites, addresses, email addresses, contact information or phone numbers; or
That contains any computer viruses, worms or other potentially damaging computer programs or files. For any content that you submit, you grant Valuedeal.mu a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.
All content that you submit may be used at our sole discretion. We reserve the right to change, condense or delete any content on our websites that we deem, in its sole discretion, to violate the content guidelines or any other provision of these Terms & Conditions. We do not guarantee that you will have any recourse through Valuedeal.mu to edit or delete any content you have submitted.
Data Protection
By registering with us and ordering from us, you consent to us collecting, recording and processing your personal data to process your orders, improve our service to you and to inform you of promotions and special offers. All data is collected lawfully, in accordance with the Data Protection Act 2017.
We may send you information on promotions, special offers and surveys with your express permission. Should you wish to opt out of it, you can unsubscribe from our emailer.
If you have any further queries in relation to Data Protection, please contact us on sales@goskydistribution.com
Contact Information
Any queries about the Terms & Conditions should be sent to us at sales@goskydistribution.com
You may contact us at our address or by email through the help section at sales@goskydistribution.com or call us on +230 5 987 9210. Lines open from 9a.m to 5p.m, 6 days a week and on Sundays from 9a.m to 12.30p.m. Telephone calls to and from Valuedeal.mu will be recorded and monitored as part of our efforts to further improve service to our customers.
We may also contact you for market research purposes!